CCWD has learned that some customer bill payments were returned to CCWD customers due to a clerical error by the US Postal Service. Unfortunately, CCWD’s automatic payment system charged a late fee to these customers. Customers who paid their bill on time and had their payment returned to them should contact CCWD to have their late fee removed
We apologize for the inconvenience. The US Postal Service has assured us that the issue has been resolved and all CCWD mail will be properly delivered to our physical address of 120 Toma Court, San Andreas, CA 95249 moving forward.
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Calaveras County Water District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Calaveras County Water District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Calaveras County Water District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Calaveras County Water District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
