Customer Service

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Opening a New Account

CCWD provides water service to 13,000 customers and sewer service to 5,000 customers. Learn how to open a new account for your property today.

Bill Payment

The District sends out bimonthly bills and offers customers a variety of convenient ways to pay.

Closing Your Account

Here’s what CCWD needs to know if you sell your property and close your account with the District.

Rates & Rate Calculator

View the five-year rate plan approved by the Board of Directors and use our easy-to-use rate calculator to figure out how rates will impact your bill.

FAQs

Have a question? We have our most frequently asked questions listed here in an easy-to-use format.

New Connections

Learn how to sign up for new water or wastewater service.

Forms

Looking for a form? All the District’s forms can now be accessed on one place that is searchable.

Customer Assistance Program

The District offers assistance to qualifying customers on their water and wastewater bills.

Request a Payment Plan

Would you like to request a payment plan to get up to date on your account?

Customer Service Department

Regular hours: Monday – Friday, 8 a.m. to 4 p.m.

CONTACT INFORMATION
Email: customerservice@ccwd.org

Meet Our Staff

Tips On
Using Water
Efficiently

CCWD Water Conservation Tips

Water Use Efficiency

Indoor water conservation tips CCWD

Indoor Tips

Outdoor Water Conservation Tips

Outdoor Tips

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