Major Infrastructure Failure in Arnold Causes Widespread Water Outage

Update Wednesday March 1: CCWD crews completed emergency repairs at 3 a.m., and water service has been restored. Customers who were impacted by the water outage must comply with a boil water notice until the District has completed state-mandated testing to ensure the water does not pose a health risk. The District thanks Arnold community members for their patience during this emergency repair.

Click here to read the boil water notice.

Update: 4:45 p.m.: The District has partnered with Big Trees Market in Arnold to provide customers with emergency bottled water. CCWD customers who were impacted by this water outage can go to Big Trees Market and pick up one case of water or a 1-gallon jug free of charge (limit of one per household). Customers may bring their bottled water to a cashier, let him/her know they were impacted by the CCWD water outage, and the water will be put on CCWD’s tab.

Update 3:30 p.m.: Due to the failure of a main pressure-reducing valve in the old Meadowmont Golf Course at around 10 a.m. Tuesday Feb. 28, water service was disrupted for 500 to 1,000 customers in the Meadowmont area. CCWD crews are working to make repairs as soon as possible, but they are not likely not be complete until sometime on Wednesday March 1. Due to the severity of the infrastructure failure, customers will need to comply with a boil water notice once water service is restored. The District hand-delivered these notices to all customers who were impacted by the outage Tuesday afternoon.

Streets impacted by the outage:

  • Pine Drive
  • Gold Hill Circle
  • Nugget Court
  • Fairway Drive
  • Flume Court
  • Quartz Drive
  • Dalmatia Drive
  • Sultana Road
  • Venado Drive
  • Chaparral Drive
  • Linnet Lane
  • Country Club Drive
  • Black Oak Drive
  • Black Oak Court
  • Placer Way
  • Stag Way
  • Antler Drive
  • Fifth Green Drive
  • Crystal Way
  • Silver Way

 

The pressure-reducing valve that failed was part of the old Reach 3A Pipeline that CCWD has been working to replace since spring 2016. For information about the Reach 3A Project, click here.

Please contact the Calaveras County Water District Customer Service Department at (209) 754-3543 for questions and updates or visit www.ccwd.org for Web updates.

The District appreciates your patience during this emergency repair process.

 

No Comments

  • I got a note to boil my water, which is fine with me. Just would have been nice to know that there would be NO water to boil. Nothing coming out of the tap!!!

    • Joel Metzger
      March 5, 2017 7:24 pm

      Sofia,

      We’re sorry to learn you did not have water coming out of your tap after CCWD restored water service to customers. If that problem has not been resolved, please call CCWD Customer Service at (209)-754-3543 or email customerservice@ccwd.org. Thank you for your patience during this emergency repair operation and subsequent boil water advisory.

  • I received the letter about boiling the water, I can do that BUT I don’t have ANY wAter and I was not told about THAT!! This is outrageous, not only is this the MOST expensive water in California, but will we get a credit on our bill, of course not. Why were we not informed that we would be withhout water, then how many days are we going to camping, we should have been told this.

  • Fiasco! That is what this whole thing has been ! Now white pines park will be closed all summer ! No water /bathrooms available! This can not be re-paired for 5 months ? Ugh why? Maybe we will find out something at the next board of supervisor meeting ?

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