To report a leak at any time, please call the District at (209) 754-3543. If possible, please have the address of the closest home/lot near the leak and a description of the leak, for example the asphalt is wet, the water is bubbling, or water is shooting up.
If you call during regular business hours (Monday through Friday from 8 a.m. to 4 p.m.) a customer service representative will take the information and send a work order to our field staff to assess the leak.
If you call after business hours, the District’s 24/7 live answering service will page the on-call staff. The on-call staff member may go directly to the leak site or may call you for additional information.